Privacy notice
This notice explains how we use the information you provide when you request an experience or contact our support desk.
What we collect
- Contact details (such as name, email, and phone) you provide in your inquiry.
- Request details (preferred dates and group size) so we can review and respond.
- Message content you send, including any accessibility or planning notes.
Why we use it
- To respond to your tour request and share confirmation or next steps.
- To provide support when you have questions or need adjustments.
- To communicate updates you’ve agreed to receive.
Your choices
- You can choose what details to include in your message.
- If you opt in to email updates, you can request changes to communication preferences.
- For accessibility-related notes, we recommend including only what’s necessary so we can respond appropriately.
Contact for privacy questions
If you have questions about how we use your information, please reach out through our support desk with the subject “Privacy”.